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Path to Synergy

FAQ

Counseling

What is counseling?

What is distance counseling?

Distance counseling, sometimes referred to as E-Therapy, is a way for individuals to connect via video, web chat or telephone with their counselor. Distance counseling can be advantageous for clients who are remote, would like additional confidentiality or prefer to connect through varied forms of technology. Often times distance counseling can be incorporated into regular in person meetings or be used as a stand alone method of counseling. However, should a true emergency be taking place or there is any risk of harm to self or others, please call 911.

What is a Distance Credentialed Counselor?

According to the Center for Credentialed and Education, “A Distance Credentialed Counselor (DCC) is nationally recognized as a professional with training in best practices in distance counseling.”

What kind of technology is needed for distance counseling?

There is no additional software a client needs in order to utilize distance counseling. The only plug in needed is Adobe Flash Player. Clients will need a webcam for video counseling and a high speed internet connection for Web Chat counseling.

What is the cancellation policy?

Please notify your counselor 24 hours in advance should you need to cancel. If you have an emergency, extenuating circumstances will be taken into account. However, failure to notify your counselor within 24 hours will result in a charge of 50% of the rate billed for the appointment missed.

What payment methods do you accept?

Path to Synergy accepts cash, check, and all major credit cards.

Consultation

What types of training do you offer?

SCC has a list of training topics that are available and can be customized based on the needs of the organization.

Why Path to Synergy?

We have dedicated trainers and consultants that have specialized experience in the area of training and consultation that your organization is looking for. Please see our list of training topics to review our competencies. We can customize trainings to fit not only the topical needs of your organization but also the demographic, history and culture of your organization. We are available for contracting nationally for single day or multiple day presentations and workshops. Please contact us to request a proposal and confirm availability.

What material is needed during a speaking event?

Typically we require audio/visual equipment onsite as well as sufficient space to accommodate the group involved. However, material required is largely dependent upon the event. Please contact us today to discuss your event and review details surrounding your request.

What constitutes a “critical incident?”

What is impactful for one group or organization may or may not be impactful for another. Path to Synergy has experienced crisis intervention response staff that can help answer many of these questions. Please contact us to discuss and triage the event in order to determine how we can assist.

How is Path to Synergy’s Diversity Training any different than other training programs?

Because Path to Synergy understands the complexities and variety that may exist within the context of “Diversity Training”, we have provided a list of topics that may help in identifying areas of your organization that need Path to Synergy’s support.

  • Intercultural communication – Intercultural Communication is a process and a practice that allows for communication across different cultural and social groups. It acknowledges difference based of cultural, religious, educational, and socio-economic groups. Rooted in research and academic theory, the work of intercultural communication is to raise the awareness of the differences that divide us and to find methods of communicating across the differences, thus avoiding conflict and professional ineffectiveness.
  • Diversity – Although culture is a part of a diverse spectrum, diversity is focused on respect and acceptance of the individual and less about communication. By acknowledging the defined identity of a person and understanding the unique value that it provides, a group or organization will undoubtedly benefit. Bridging these two methodologies (acknowledging our individual value and then learning to communicate effectively) provides the highest level of cultural competency.
  • Access – Access is understanding the barriers that keep certain individuals or groups from moving from one part of an organization or system to another part.
  • Inclusion – Inclusion creates systems or organizations that are welcoming and navigable for all.
  • Identity – Identity is a measure of cultural competence. Competence is built through having clear understanding of one’s own qualities, beliefs and worldview.
  • Microaggressions – Microaggressions are often unintentional comments, questions, or jokes that can alienate or belittle another person.
  • Unconscious Bias – Unconscious bias is a scientifically supported theory that argues that people create social and professional circles from those that look, think, and believe similarly to themselves.
  • Cultural Responsiveness – Cultural responsiveness is an action-based practice of responding to individual cultural identity at every level of an organization.
  • Relocation and Expatriation – Relocation and Expatriation addresses both the home and foreign culture expectations, culture shock, and strategies for adjustment when placed in a different domestic or international cultural norm.

How does counseling and psychology relate to organizational consultation?

The development of the person shares many commonalities to the development of an organization, both in process and outcome. Since so much of working with and within an organization is related to communication effectiveness, leadership and ultimately interpersonal dynamics, psychology is always a component involved. Counseling skills are developed within the counselor by learning how to empower a client towards a desired change they have, ultimately utilizing the client’s own resources and knowledge. The same process is relevant within an organization. The desired change through organizational consultation is met by looking at internal resources, interpersonal dynamics, leadership and empowerment – of the individuals and systems.